Privacy Policy
Effective Date: May 28, 2026
Equitable Claims LLC ("Company", "we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, use, retain, and disclose personal data about you when you visit our website or submit an intake form through our online services (collectively, the "Services"), and our practices for maintaining, protecting, and disclosing that information.
This policy applies to information we collect through the Services and in connection with any communications between you and us through the Services. It does not apply to information collected through any other means or by any third party, including websites or services that may link to or be accessible from the Services.
Please read this policy carefully. By using the Services or providing us with your information, you agree to the collection, use, and disclosure of your information as described in this policy. We may update this policy from time to time; your continued use of the Services after we post changes constitutes acceptance of those changes.
Personal Data We Collect
"Personal data" means information that identifies, relates to, or describes, directly or indirectly, a particular individual. The categories of personal data we collect include:
Information You Provide Directly
When you submit an intake form through the Services, we collect:
- Contact information, including your name and email address;
- Employment information, including your employer and job title;
- Any information you voluntarily submit in the body of the intake form, which may include details about a potential whistleblower claim, your employer or former employer, alleged misconduct, supporting facts, and any other information you choose to share; and
- Any correspondence you send to us.
Information Collected Automatically
When you visit the Services, we and third-party technology providers automatically collect certain technical information, which may include:
- Your IP address and approximate geographic location derived from it;
- Browser type, version, and operating system;
- Device identifiers and settings;
- Referring URLs and clickstream data (pages visited, time of visit, links clicked);
- Interaction data, including time spent on pages, scroll behavior, and other usage metrics.
This information may be collected through various tracking technologies, pixel tags, web beacons, or clear GIFs on the Services. A tracking pixel is a small piece of code embedded in a webpage that, when loaded, transmits data, including your IP address, browser type, referring URL, and information about your interaction with the page, to us and to our third-party technology partners. The information our third-party technology partners collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. You may be able to limit certain tracking technologies through your browser settings or other available tools. However, disabling certain technologies may affect the functionality of portions of the Services.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
From Third-Party Data Sources
We may obtain information from third-party data providers in connection with our advertising and outreach activities. This information may include digital identifiers, contact information, demographic information, and other marketing or audience-related data. We may use this information to better understand audiences that may be interested in the Services, support and optimize our advertising efforts, and improve our outreach activities.
How We Use Your Information
We use the personal data we collect for the following purposes:
- To receive, evaluate, and process intake form submissions regarding potential whistleblower claims;
- To communicate with you about your submission and its status;
- To operate, maintain, and improve the Services;
- To measure the reach and effectiveness of our advertising campaigns;
- To detect, prevent, and address fraud, security incidents, and other illegal activity;
- To comply with applicable legal obligations, including responding to lawful process; and
- For any other purpose described to you at the time of collection or with your consent.
Disclosure of Your Information
Service Providers and Consultants
We share intake form submissions with independent consultants. These parties access your information solely for that evaluation purpose. We may also share personal data with other vendors and service providers that support our operations (e.g., technology hosting, email delivery), who are contractually required to use your information only as directed by us.
Law Firms
If a claim is assessed as potentially viable, we may share your intake submission, including any personal data you provided, with one or more law firms that may be willing to evaluate potential representation. We will share your submission with a law firm only if we have a good-faith basis to believe your claim may be viable. Once your information is transmitted to a law firm, that firm's handling of your information is governed by its own privacy practices and any attorney-client relationship that may be formed.
Third-Party Advertising Partners
We share certain automatically collected information (as described herein) with third-party advertising, analytics, and marketing providers to help us measure the effectiveness of our advertising and outreach efforts and better understand engagement with the Services. These providers may receive certain technical information associated with your interaction with the Services, such as device, browser, and usage information collected through cookies, pixels, or similar technologies.
These third parties process information in accordance with their own privacy policies and contractual arrangements with us.
Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or similar transaction, personal data may be transferred as part of that transaction. We will provide notice of such a transfer as required by applicable law.
Legal Process and Safety
We may disclose personal data to the extent required to comply with applicable law, regulation, court order, or other legal process; to enforce our rights and agreements; or to protect the rights, property, or safety of the Company, our users, or others.
How We Protect Your Information
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, use, alteration, and disclosure. These measures include access controls, encryption of data in transit, and periodic security reviews. However, no system is completely secure, and we cannot guarantee that unauthorized third parties will never be able to defeat our security measures. Transmission of information to and through the Services is at your own risk. You are responsible for safeguarding any credentials or information you use to access or submit information to the Services.
Given the sensitivity of information submitted through the intake form, we strongly encourage you to use a private, secure device and network connection when submitting any information through the Services.
Children's Privacy
The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors. If we learn that we have collected personal data from a person under 18 without verified parental consent, we will delete that information. If you believe we may have collected information from a minor, please contact us at the address below.
Data Retention
We retain personal data for as long as reasonably necessary to fulfill the purposes described in this policy, or as otherwise required or permitted by applicable law. Factors we consider include the nature of the data, the purpose for which it was collected, the status of your intake submission, and our legal obligations. We will retain intake form submissions for the duration of any related legal matter or referral relationship, and for a reasonable period thereafter. Technical and automatically collected data is generally retained for shorter periods consistent with its operational purpose. At the end of the applicable retention period, personal data will be securely deleted, destroyed, or de-identified.
Your Privacy Choices
Browser and Device Controls
You may be able to configure your browser or device settings to block, restrict, or delete cookies and certain other tracking technologies. You may also use browser extensions, privacy tools, or similar technologies to limit certain automated data collection practices. Please note that some features or functionality of the Services may not operate properly if certain technologies are disabled.
Global Privacy Control and Do Not Track Signals
Some web browsers and browser extensions offer privacy preference signals, such as “Global Privacy Control” (“GPC”) or “Do Not Track” (“DNT”). Where technically feasible and as required by applicable law, we seek to recognize and process such signals with respect to the Services.
Communications
If you receive promotional or marketing communications from us and no longer wish to receive them, you may opt out by following the unsubscribe instructions included in the communication or by contacting us using the contact information below.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. The "Effective Date" at the top of this policy indicates when it was last revised. We will post the updated policy on the Services, and your continued use of the Services following the posting of changes constitutes your acceptance of those changes. We encourage you to review this policy regularly.
Contact Us
If you have questions or concerns about this policy or our privacy practices, or if you wish to submit a request or complaint, please contact us at:
Equitable Claims
103 Foulk Road
Wilmington DE 19803
secure@equitableclaims.com
